FAQ’s2022-08-26T13:08:37+00:00

Frequently asked questions

Get answers to the most frequently asked questions about the Squirt Cycling Products range, including user instructions and technical issues. Click on the product category below and find your questions and answers.

My lube is much thicker than when I bought it. What’s wrong with it?2021-05-11T09:33:13+00:00

Squirt should be stored between 40℉ and 95℉ with the cap on. If it freezes (below 32℉, 0℃) or dries out, it becomes thick. It can be restored to a creamy liquid by adding a little water and shaking it up (normally about 10% of water).

I have noticed an amount of small black particles coming off the drive train on my stationary trainer. Why is this happening?2021-05-11T09:33:58+00:00

The small black particles are normal on stationary trainers. This also happens when on the road or trails, one just does not see it.  It is the hard-wax components of Squirt shedding from the chain.  Excess wax and dirt trapped sheds via this method.  You may find that more wax accumulates on the chain of your trainer – this is due the chain not vibrating/shaking enough to promote shedding. Our biodegradability rating is therefore important as it would end up in the natural environment.

What is the shelf life of Squirt Long Lasting Chain Lube?2021-05-11T09:39:23+00:00

If stored under recommended conditions, the lube will last for many years. Stability samples of older than 15 years still retain functionality.

How often should I de-grease the chain when using Squirt Long Lasting Chain Lube?2021-05-11T11:01:31+00:00

De-greasing is not necessary when you’ve been using Squirt Long Lasting Chain Lube. It does not form a black build-up like oils that traps dirt to accelerate chain wear. It does not smudge and stays dry. Brush off with dry brush if needed and remove occasional build-up from rear derailleur wheels with a toothpick.

How do I apply Squirt Long Lasting Chain Lube?2021-05-11T09:57:50+00:00

First time user:
1. Completely remove factory grease and other lubricants from your chain using a degreaser.

2. Rinse your chain with clean water and let it dry.

3. Follow the application instructions below and repeat after 5 minutes.

Application Instructions
1. Shake bottle and apply to inside of DRY chain while turning the cranks.

2. Do not wipe off.

3. Allow chain to dry completely before cycling – especially in wet conditions.

4. Do not degrease again.

How do I apply Squirt Low Temperature Chain Lube?2021-05-11T11:00:32+00:00

A: First time user:
1. Completely remove factory grease and other lubricants from your chain using a degreaser.

2. Rinse your chain with clean water and let it dry.

3. Follow the application instructions below and repeat after 5 minutes.

Application Instructions:
1. Shake bottle and apply to inside of DRY chain while turning the cranks.

2.Do not wipe off.

3. Allow chain to dry completely before cycling – especially in wet conditions. Do not degrease again.

NOTE:

For best results in cold temperatures (to enable the water-carrier in SLT to evaporate and not freeze on the chain), apply indoors at a warmer temperature and allow to dry completely – preferably overnight.

Do I need to de-grease my chain before start using Squirt Low Temperature Chain Lube for the first time?2021-05-11T11:18:45+00:00

Yes. All Squirt Chain lubes and chain wax should be started on a clean, properly de-greased and dry chain. Factory grease on a new chain should be removed with organic solvent if needed. A second application five minutes after the first is recommended when starting out with Squirt.

How often should I de-grease the chain when I’ve been using Squirt Low Temperature Chain Lube?2021-05-11T11:00:04+00:00

De-greasing is not necessary when you’ve been using Squirt Low Temperature Chain Lube. It does not form a black build-up like oils that traps dirt to accelerate chain wear. It does not smudge and stays dry. Brush off with dry brush if needed and remove occasional build-up from rear derailleur wheels with a toothpick.

How often should I re-lube?2021-05-11T10:42:03+00:00

It depends on riding conditions. In general, when you start hearing a dry chain noise, re-application is already due. In wet, muddy conditions it will not last as long as in dry-dust free conditions. In general, from 30 to 300 miles on one application – the chain will stay clean. If you expect riding in wet conditions, lube your chain the day before if possible.

What are the differences between Squirt Long Lasting Chain Lube, Low-Temperature Chain Lube and E-Bike Chain Wax?2021-05-11T11:17:26+00:00

Squirt Long Lasting Chain Lube is the original, first to market wax/water emulsion chain lube for use above freezing in all conditions. Low-Temperature Chain Lube: Solid wax hardens below freezing point (32℉, 0) impairing lubing function. Low-Temp contains wax modifier that keeps the wax consistency optimal at these temperatures (0℉ to 32℉, -18℃ to 0℃). E-Bike Chain Wax contains high-pressure additives to deal with generally higher rotational force on e-bike drive trains. These lubes are interchangeable but the full benefit of each negated without proper de-greasing when changing.

My Low Temperature Chain Lube is much thicker than when I bought it. What’s wrong with it?2021-05-11T10:43:25+00:00

Even though it is ideal for riding in cold conditions, Squirt Low Temperature chain Lube should be stored between 40℉ and 95℉ with the cap on. If it freezes (below 32℉, 0℃) or dries out, it becomes thick. It can be restored to a creamy liquid by adding a little water and shaking it up (normally about 10% of water).

What is the shelf life of Squit Low Temperature Chain Lube?2021-05-11T10:44:10+00:00

If stored under recommended conditions, the lube will last for many years. Stability samples of older than 15 years still retain functionality.

Do I need to de-grease my chain before I start using Squirt E-Bike Chain Wax for the first time?2021-05-12T07:38:05+00:00

Yes. All Squirt Chain Lubes and chain wax should be started on a clean, properly de-greased and dry chain. Factory grease on a new chain should be removed with organic solvent if needed. A second application five minutes after the first is recommended when starting out with Squirt.

How do I apply Squirt E-Bike Chain Wax?2021-05-12T07:39:55+00:00

First time user:
1. Completely remove factory grease and other lubricants from your chain using a degreaser.
2. Rinse your chain with clean water and let it dry.
3. Follow the application instructions below and repeat after 5 minutes.

Application Instructions:
1. Shake bottle and apply to inside of DRY chain while turning the cranks.
2.Do not wipe off.
3. Allow chain to dry completely before cycling – especially in wet conditions. Do not degrease again.

How often should I de-grease the chain when I’ve been using Squirt E-Bike Chain Wax?2021-05-12T07:41:06+00:00

De-greasing is not necessary when you’ve been using Squirt E-Bike Chain Wax. It does not form a black build-up like oils that traps dirt to accelerate chain wear. It does not smudge and stays dry. Brush off with dry brush if needed and remove occasional build-up from rear derailleur wheels with a toothpick.

How often should I re-lube with E-Bike Chain Wax?2021-05-12T07:41:54+00:00

It depends on riding conditions. In general, when you start hearing a dry chain noise, re-application is already due. In wet, muddy conditions it will not last as long as in dry-dust free conditions. In general, from 30 to 300 miles on one application – the chain will stay clean. If you expect riding in wet conditions, lube your chain the day before if possible.

What are the differences between Squirt Long Lasting Chain Lube, Low-Temp Chain Lube and E-Bike Chain Wax?2021-05-12T07:42:50+00:00

Squirt Long Lasting Chain Lube is the original, first to market wax/water emulsion chain lube for use above freezing in all conditions. Low-Temperature Chain Lube: Solid wax hardens below freezing point (32℉, 0) impairing lubing function. Low-Temp contains wax modifier that keeps the wax consistency optimal at these temperatures (0℉ to 32℉, -18℃ to 0℃). E-Bike lube contains high-pressure additives to deal with generally higher rotational force on e-bike drive trains. These lubes are interchangeable but the full benefit of each negated without proper de-greasing when changing.

My Squirt E-Bike Chain Wax is much thicker than when I bought it. What’s wrong with it?2021-05-12T07:43:32+00:00

Squirt E-Bike Chain Wax should be stored between 40℉ and 95℉ with the cap on. If it freezes (below 32℉, 0℃) or dries out, it becomes thick. It can be restored to a creamy liquid by adding a little water and shaking it up (normally about 10% of water).

What is the shelf life of Squirt E-Bike Chain Wax?2021-05-12T07:44:05+00:00

If stored under recommended conditions, the lube will last for many years.

Will Squirt Sealant with BeadBlock clog up my valves after a couple of weeks?2021-05-12T07:45:11+00:00

No, it does not clog up the valves from the inside and you will be able to top-up at any time and also inflate as you need.

SEAL formed lumps and pieces of solid rubber in the tire – why does this happen?2021-05-12T07:45:51+00:00

In rare cases the sealant might solidify prematurely to form solid pieces of rubber in the tire.  This is due to two factors; chemical contamination and CO₂ bombing with the valve at 6 o’clock (bottom) position.  Chemical contamination usually occurs from the mold release agent used during the manufacturing of tires.  New tires should be cleaned properly with liquid soap and rinsed with water to remove manufacturing chemical residue.

The second probable cause for solids formation (bombing at 6 o’clock position) is due to the extreme cold stream of CO₂ jetting into the puddle of sealant at the bottom of the tire. The sealant can handle sub-zero temperatures to -4 ℉ (-20℃) without freezing, but not that which comes from the sudden expansion of the high-pressure gas into the immediate surrounding low-pressure atmosphere into the puddle.  This causes the sealant emulsion to solidify, hence forming lumps.

SEAL turns a caramel-colored after some weeks in the tire. Is this normal?2021-05-12T07:46:21+00:00

Yes, it’s normal no cause for concern.

SEAL liquid was translucent (not white or caramel colored) when I opened my tire. Why does this happen?2021-05-12T07:46:51+00:00

The latex part of the sealant was absorbed into the tire to seal rubber porosity, especially in tubeless-ready tires and thin-walled racing tires which are more porous.  This seals the side walls and less frequent air top-ups will be required.  Remove the remainder of the translucent liquid in the tire and top-up with fresh sealant.

Will the use of a CO₂ cartridge affect the sealant?2021-05-12T07:47:28+00:00

CO₂ can be used in emergencies with sealant, baring in mind that the bomb should only be activated with the valve at the top (i.e. 12 o’clock) position. The cold blast of gas directly into the sealant can lead to local solidification of most latex-based sealants with resulting lumps.

What is the recommended amount of BeadBlock kernels to add?2021-05-12T07:47:59+00:00

We recommend 3-5ml per 100ml-150ml as per the instructions on the label.

Can I add more BeadBlock kernels than the recommended amount?2021-05-12T07:48:33+00:00

Yes, you can. There is an optimum level though where-after more kernels will not seal more effectively.

How does Barrier Balm differ from other chamois creams?2021-05-12T07:55:00+00:00

Barrier Balm is not aqueous cream based. It is a more fatty, high lanolin containing balm which is water repelling. It stays on skin longer and  protects for the duration of an ultra-endurance event in wet or dry conditions.

I left my Barrier Balm in a hot car and it was liquified. Can I still use it?2021-05-12T07:55:37+00:00

Lanolin melts at 100℉ to 107℉ (38℃ to 41℃). It can still be applied to skin in liquid form. When it cools down again it will set to the original consistency unchanged. Store at room temperature.

My Barrier Balm becomes more solid in the cold making it hard to apply. What can I do?2022-06-03T13:34:09+00:00

This is a characteristic of pure lanolin. Once it’s in contact with skin and warms up it softens making applying easier. It can be difficult to apply in very cold conditions though. Storing at room temperature is recommended.

What is the difference between the Biodegradable Bike Cleaner Concentrate and Ready-to-use Foam Spray?2021-05-12T09:51:14+00:00

The Biodegradable Bike Cleaner Concentrate is our Bike Cleaner in concentrated form. It is also more economically priced for those that prefer to mix their own bike cleaner in the concentration they prefer. The Ready-to-use Foam Spray is conveniently pre-diluted and can be sprayed directly onto your bicycle for general cleaning.

How do I dilute Biodegradable Bike Cleaner Concentrate?2021-05-12T09:51:52+00:00

Our Biodegradable Bike Cleaner can be used as a bike wash solution by diluting the concentrate in a ratio of 1:25 with clean water in a bucket.  You can also fill a spray bottle with 1 part concentrate and 25 parts water and spray the solution directly onto your bike.

Can I use a stronger dilution for more stubborn dirt?2021-05-12T09:53:19+00:00

Depending on how stubborn the dirt/grease that you want to remove is, the Concentrate can be used in a 1:3 dilution or even in concentrated form. The best is to experiment until you find the ideal ratio.

Can I use Biodegradable Bike Cleaner as a degreaser?2021-05-12T09:53:49+00:00

Yes, you can use the Concentrate in its undiluted form as a chain degreaser. Soak the chain in undiluted Biodegradable Bike Cleaner for at least 30 minutes, rinse with clean water and repeat if necessary.

Is Biodegradable Bike Cleaner environmentally friendly?2021-05-12T09:54:24+00:00

Squirt Biodegradable Bike Cleaner is a mild and environmentally safe water-based alkaline degreaser free of alkylphenol ethoxylates (APEO), nonylphenol (NP) and phosphates. Although phosphates are not harmful to humans, anthropogenic (man-made) inputs of phosphorus are well known to have a significant impact on ecosystems and can damage the health of rivers and lakes (eutrophication).  Squirt Biodegradable Bike Cleaner is biodegradable according to EEC Objectives 73/404/EEC (biodegradation of surfactants with a Prim.Degra. of > 90%) and does not contain any paraffin solvents, glycols or any glycol ethers.

Is Biodegradable Bike Cleaner safe to use on all my bicycle’s materials?2022-06-08T06:58:06+00:00

Yes, Squirt Biodegradable Bike Cleaner is safe to use on steel, aluminum, carbon, rubber and most fabric garments.

Do I need to de-grease my chain before start using Squirt Chain Lube for the first time?2021-05-11T09:15:36+00:00

Yes. Squirt should be started on a clean, properly de-greased and dry chain. Factory grease on a new chain should be removed with organic solvent if needed. A second application ten minutes after the first is recommended when starting out with Squirt.

How often should I re-lube?2021-05-11T09:31:27+00:00

It depends on riding conditions. In general, when you start hearing a dry chain noise, re-application is already due. In wet, muddy conditions it will not last as long as in dry-dust free conditions. In general, from 30 to 300 miles on one application – the chain will stay clean. If you expect riding in wet conditions, lube your chain the day before if possible.

What are the differences between Squirt Chain Lube, Low-Temp and E-Bike lube?2021-05-11T09:32:14+00:00

Squirt Chain Lube is the original, first to market wax/water emulsion chain lube for use above freezing in all conditions. Low-Temp: Solid wax hardens below freezing point (32℉, 0) impairing lubing function. Low-Temp contains wax modifier that keeps the wax consistency optimal at these temperatures (0℉ to 32℉, -18℃ to 0℃). E-Bike lube contains high-pressure additives to deal with generally higher rotational force on e-bike drive trains. These lubes are interchangeable but the full benefit of each negated without proper de-greasing when changing.

DOWNLOAD SAFETY DATA SHEETS

For general tips on repairing and maintaining your bicycle, read this article on Bicycling Magazine’s website.

Go to Top